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Returns and Refunds

Returns and Refunds

theshoesalon.com accepts returned merchandise within 15 days from the date of purchase for either a refund or in-store credit.


To receive credit:

  • All merchandise must be returned unworn and shoes must be in their original shoebox.  Credit will be issued upon inspection of the product.
  • Returns must be made within 15 days from the date of purchase.  Items not returned within 15 days are considered final sales and are not returnable.
  • Include your name, address, phone number and the order number inside the box

Refunds issued will be for the price of the merchandise plus tax if applicable.

Shipping charges are non-refundable.

Please call (508) 428-2410 with any questions



Our return address:

The Shoe Salon

837 Main Street

Osterville, MA 02655